Frances Long
CEO - Open2Know, Moodle Partner (Certified Services Provider), Vancouver, Canada
Open2Know uses SnapShooter to backup our 6TB of volumes every night.
DigitalOcean does not offer any backup options with volumes and having volume point in time
recovery points is critical to our business operations. Our clients not only demand this
service from us but rely on us for their peace of mind.
One day, I noticed that our costs were rising and determined that my team hadn't set up the
backups properly ie: we were backing up our backups! Financially, - this was a huge problem.
I got in touch with Simon and he calmly and professionally helped straighten out the mess
that my team had created. I'd recommend him and SnapShooter highly.
On a personal note, Simon is one of the most responsive, professional, and ethical people
that I have worked with throughout the decades that I've been in business.